If your product (only for items without Special Warranty terms in the product description and physical damage or incorrect use excluded) turns out to be defective: The photos, video or screenshot showing the malfunction of the defective item.The photos or video of the defective item.
PORTER CABLE 20V LITHIUM BATTERY FREE
You can also contact us or chat with us online if you have any questions.įeel free to contact our customer service team at Refund If the tracking information shows "delivered" but you have not received your package, please contact USPS or UPS promptly. Please contact customer support at Delivered but Not ReceivedĪll product deliveries are arranged by the logistics company. What do I need to do when the product I received is different from the one I ordered? Unfortunately, we cannot change the shipping address once the product is in transit. Can I change the delivery address of my package after it has been shipped out? If your order has not been updated for a long time and is overdue, you may contact the shipping courier or contact us for help. Once this process has been completed, you will see tracking updates. If your order is still under the estimated delivery time frame, kindly wait patiently. Once an item has been shipped,you will receive a shipment notification email. Sometimes our products are not always sent together since different shipping options can be used,depending on the product. We try to make sure all your items reach you at the same time. Will they all be delivered at the same time?
PORTER CABLE 20V LITHIUM BATTERY UPDATE
Once your order is picked up by the carrier at our warehouse, we will send you a shipment tracking update email with the estimated delivery date and tracking number. we will choose the carrier that we think works best for our customers. USPS and UPS are our logistics partners to ship out Powerextra products. Please refer to the tracking information for the most accurate delivery date.ĥ) If there is any shipping issue with your package, you must contact Customer Support within 30 days of placing your order. However, the actual delivery date may be affected by weather conditions and other external factors. We'll send you a shipping confirmation email for each order, so you'll know exactly what to expect and when to expect it.Ĥ) In most cases, the package will be delivered within the estimated time of arrival. You will receive a notification once your order has been shipped.ģ) If you place more than one order, you may get multiple deliveries. Boxes and APO/FPO addresses.Ģ) After the order has been paid, the warehouse needs 1-3 business days to process your order. We cannot deliver to the following areas:ġ) Standard Shipping is not available for P.O. P owerextra website supports delivery to most areas of the United States. Ensure all batteries efficient, reliabile, safe and excellent performance.Įach order from P owerextra is shipped from the United States and will be delivered by standard shipping with an estimated delivery time of 7-14 business days. Desinged with overdischarge, overload and short circuit safety protection system.
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